We care about your privacy

Workplace Defender Privacy Policy

Last Updated: April 2024

At Workplace Defender, we are committed to maintaining the trust and confidence of our users. This Privacy Policy provides detailed information on when and why we collect personal information, how we use it, the limited conditions under which we may disclose it to others, and how we keep it secure.

Collection and Use of Personal Information

Information You Provide

We collect information you provide directly to us. This includes:

  • Contact Information: Your name, email address, postal address, phone number, and other similar contact data.
  • Account Information: Information required to create your account, such as a username, password, and answers to security questions.
  • Feedback and Correspondence: Information you provide when you report a problem with our service, receive customer support, or otherwise correspond with us.

Information We Collect Automatically

When you access or use our services, we may automatically collect information about you, including:

  • Log Information: Details of your use of our services, including traffic data, location data, logs, and other communication data and the resources you access and use on or through our services.
  • Device Information: Information about your computer, mobile device, and internet connection, including the device’s unique identifier, IP address, operating system, browser type, and mobile network information.

Use of Information

We use the information we collect about you to:

  • Provide, maintain, and improve our services.
  • Respond to your comments, questions, and requests, and provide customer service.
  • Communicate with you about services, offers, promotions, rewards, and events offered by Workplace Defender and others.
  • Monitor and analyze trends, usage, and activities in connection with our services.

Sharing of Information

We do not share personal information with companies, organizations, or individuals outside of Workplace Defender except in the following cases:

  • With your consent.
  • For external processing by trusted partners, under confidentiality agreements, to process it for us, based on our instructions and in compliance with our Privacy Policy.
  • This is for legal reasons, including meeting any applicable law, regulation, legal process, or enforceable governmental request.

Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

Your Rights

You can access and correct or delete your personal information and privacy preferences anytime.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by revising the date at the top of the policy and, in some cases, providing you with more prominent notice.

Contact Us

If you have any questions about this Privacy Policy, don’t hesitate to get in touch with us at 1300 013 794 or email us on enquiries@workplacedefender.com.au